Text Box: TRAINING SERVICES

Pamela Speaks

Text Box: Where It’s Our Business To Make Your Business

Training & Coaching

 

Business & Professional Writing –

             Internal/external correspondence, technical and report writing

 

Customer Service –
             Appropriate phone and face to face customer service techniques

 

Dealing with Change –

             Preparing for, transitioning through and accepting change

 

Diversity, Inclusion & Teamwork –

             Learning to appreciate and work well in/with groups and diverse audiences

 

Ethics & Etiquette –

             Appropriate behavior and successful office ideology

 

Individual Morale & Wellness –

             Realizing: benefits of enjoying your work and your health

 

Leading, Managing  & Supervising –

             The importance, differences, needs of and responsibilities between the three

 

Problem-Solving Techniques –

             Learning techniques to solve any problem of any magnitude at any level

 

Professional & Public Speaking –

             Individual or group coaching in becoming a competent speaker/presenter

 

Success Qualities (personal & professional)

             Characteristics and qualities of personal or professonal success

 

Time Management & Multi-tasking –

             Learning when and how to prioritize, direct, delegate and multi-task